Administration Skills for Non-administrators
An ideal programme for newly appointed Team Leaders who find paperwork a challenge.

This programme is especially for staff who find putting thoughts onto paper, a challenge.

Who is this course for?

Staff whose paperwork is frequently:

  • submitted late
  • incomplete
  • insufficient (information)
  • inaccurate (spelling, grammar, facts).

Benefits to your organisation

Benefits to your organisation:

  • reduce
    • rework
    • waste
    • downtime chasing information
  • increase the focus on getting it right first time
  • build administrative capability.

Learning Outcomes

Participants who complete this programme will:

  • demonstrate commitment to document
    • accuracy
    • completion
    • sufficiency
    • deadlines
  • demonstrate proficiency in
    • spelling and grammar
    • writing for purpose
    • reading comprehension.

Course Content

Topics such as:

  • understanding how adults learn
  • communication skills
  • writing strategies
  • reading strategies
  • organisation and self-management
  • thinking skills
  • problem solving.

Delivery options

Public Programmes

Phone 0800 777 791 to ask about the next Public Programme in your area.  This is the best option for organisations with one to three staff to coach.


In-House Programme

We can come to you.  What day and time would suit you best to deliver coaching on site?  Phone 0800 777 791. This option is best for organisations who have four or more staff to coach.

Entry Requirements

Fully funded coaching is available for staff who need to strengthen reading and writing skills and are able to supply proof of identity.

Funding Options

Leadership Development New Zealand (owned and operated by ATC New Zealand) have funding available to assist your organisation. We also assist organisations to apply directly for funding. Phone 0800 777 791 to inquire.

Upcoming Courses

Start Date Course Location
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